No. All HostValues services can be cancelled on a monthly basis. Nothing ties you down: no annual contracts, no minimum term and no cancellation fees.
How does billing work?
You pay per month in advance. A few days before the due date you automatically receive an invoice by email. As long as you pay the invoice, the service simply continues.
How do I cancel?
- Log in to the client area.
- Go to your services overview and open the service you want to end.
- Choose the option to request a cancellation and confirm it.
Cancel before the next invoice date. The service then remains active until the end of the period you have already paid for, after which it is terminated and you receive no further invoices.
Good to know
- After a service ends, the associated data, such as your server files, is deleted. Download everything you want to keep beforehand, for example via SFTP or a backup.
- Domain names come with the minimum registration period of one year that applies at registration. You also cancel a domain through the client area, or you transfer it to another provider with an EPP code.
- Do not simply ignore an outstanding invoice you do not want to renew, always submit a cancellation through the client area.
Not sure, or considering a different plan instead of cancelling? Contact us through a support ticket, an upgrade or downgrade is often arranged in no time.