How do I request an EPP code (transfer code)?

An EPP code, also known as a transfer code or authorization code, is a unique code with which you prove that you are the owner of a domain. The new provider needs this code to start a transfer.

  1. Log in to the client area.
  2. Go to the domain overview and open the domain you want to transfer.
  3. Choose the option to request the EPP code.
  4. The code is shown immediately or sent to the email address of your account.
  5. Pass the code on to your new provider and start the transfer there.

A few things to keep in mind:

  • Treat the EPP code like a password. Only share the code with the provider you are transferring to.
  • For .nl domains, the transfer runs through SIDN, the registry for the .nl domain. The EPP code of a .nl domain is also called a token and is valid for a limited time, so only request the code when you are actually ready to start the transfer.
  • A transfer is usually completed within minutes to a few hours. Your DNS settings do not transfer automatically, so write down your records beforehand.
  • Make sure your domain has not expired and that any outstanding invoices are paid, otherwise the transfer may fail.

Transferring a domain to HostValues instead? Request the EPP code from your current provider and enter it during the order. Questions about a transfer? Open a support ticket.


Still stuck? Open a support ticket, our team is happy to help.

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